Paragon Honda - (5) Star Review on Yelp
- I hate HATE hate the experience of having to deal with a car dealership for obvious reasons. I consider myself an informed consumer who does her homework and someone you cannot really b.s. So here I was in the middle of an unexpected life change that required me to turn in my 2 door 2004 Civic for a new car. I dragged my feet going into the dealership. I was astounded by the level of professionalism and outstanding customer service shown by the Sales Manager Jason Graciano and my sales rep Yvonne. I never felt pressured or pushed. I went in because i saw a ridiculously low lease price on a 2012 accord EX-L V6 (and in the back of my head i was thinking watch it be a hoax to lure customers in and be a bait and switch like what a lot of dealerships tend to do) Turns out the dealership wasn't joking, the price was exactly what they advertised. Walked through the whole process in a breeze. The finance guy didn't pull any tricks at the end either. He was also professional and gave the deal as was discussed. Didn't try to sell me anything "extra".I cannot praise enough Jason Graciano and Yvonne. I feel like i am in a twilight zone because when do you ever get excellent customer service at a car dealership? or come out feeling like you weren't ripped off?? I don't know if my experience is different because I have leased a vehicle but I would say go see Yvonne and Jason. Thanks to them I will be returning as soon as my lease term would allow me to turn in for a new car. They have me as a customer for life. -Raisa A.
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