t.revillon
7/5/2010 11:47:00 AM
I recommend this dealer: Yes
Employee(s) Dealt With: jose collado
My Review of Paragon Honda:
We got a used car which got a little front side dent that occurred most likely from the time we bought the car and the time we picked it up the next day after they serviced and certified it. There was also a roof dent that we did not noticed until we got home. After three trips (we live 4 to 5 hours roundtrip drive from the dealer depending on traffic) both problem were resolved. Overall it was frustrating because of the long distance and the time it took to get to the dealer as well as the waiting time to get things resolved. The manager, Joe, did his best to expedite things but some things, such as body work, cannot be expedited if you want them to be done properly. He managed to have the work done the same day to save us an extra trip. The work was done properly and we are happy with the result. Joe noticed our frustration and was kind enough to give us some gas money to cover part of our expenses and brand new front and back floor mats.
We went through all these hassle because we chose a car that was just brought to their lot and was not yet certified. We had to return the next day for it and then return for the body work.
I would recommend buying a car that was already certified so that you can inspect it thoroughly on the lot before you drive it off the same day.
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