Wednesday, July 14, 2010

Paragon Honda 5-Star Rating from Dealer Rater

glassnorth
7/13/2010 6:04:51 PM
I recommend this dealer: Yes

Employee(s) Dealt With:
Lisa Kuchta

My Review of Paragon Honda:
We were seeking a pre-owned Honda Fit, or CRV. In searching we did not find the car as they did not have a FIT in the year we sought and we ended up not choosing a CR-V and instead sought a new Element. The sale person, Lisa Kuchta, took an immense amount of time to show us potential cars and more took us on several test drives in an array of cars. We switched to a new Element and Paragon did not have the model we wanted. It was the end of year sales and there were few out there, but in terms of overall quality of the sales persons ambition and willingness to help us find the pre-owned car this was simply the best of many dealers we visited. Other dealers asked us to agree to the price prior to a test ride or tried to add transportation costs (to a pre-owned car) or simply had high prices. Paragon had a wide range of Honda CR-V's, but few Fit's (no one had many 09 Fits if at all). At Paragon we returned several times to test drive older Fits, recent CR-V's and an older Element. In the end we found the new car better for our needs but my wife and I did find that the pre-owned sales at Paragon were above the many other dealers we went to from Long Island, New Jersey, and Ct. (the search for a used Fit or Element took us to many). We have met good sales people at other dealers but no one took as much energy or showed such willingness to help find a car if they did not have it or to indulge us in comparing cars to find the right one. We recently closed on a house that needs work and we were trying to find the right car to help us carry things but still be a good urban car in metro NYC. I'd recommend Paragon for pre-owned cars even though we did not buy: they did help us sort out a complex plan and search and were always energetic and focused.

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