Paragon Honda 4.8 Star Rating on Dealer Rater

respinap
8/30/2010 2:30:00 PM
I recommend this dealer: Yes
Employee(s) Dealt With: 4

My Review of Paragon Honda:
Great Experience.
Sales: Angel Perez;
Manager: Jason;
Financing Gary Lin;
Delivery: Elsie Tavarez
All of them did a great job in their roles, I got a great CRV at a great price and very good financing.
I will recommend this dealership and will come back again


fke76
8/30/2010 10:16:22 PM
I recommend this dealer: Yes
Employee(s) Dealt With: Aaron T. Reyes

My Review of Paragon Honda:
Overall- great experience. We went to another Honda dealership in our area and ended up walking out because we waited so long for someone to help us. We came to Paragon Honda and we were not sorry we did. Our salesperson, Aaron, was informative, patient and helpful. He answered all of our questions, and even recommended some good places to eat in the neighborhood! The manager was accommodating and we were able to get to a mutually acceptable deal even though we came in with a really tight budget. The car is beautiful, I am looking forward to being a loyal Paragon Honda dealer for years to come.

Paragon Honda 5-Star Rating on Dealer Rater

nycharry
8/30/2010 8:12:57 AM

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Missaoui, Joy Choudhury, Elsie Tavarez

My Review of Paragon Honda:
I bought my first car this weekend at Paragon Honda and it was truly a memorable experience. When you first walk into the dealership, you are greeted by a receptionist and offered free cookies. After checking out the Honda Accord, we sat down with Alex, and he suggested that I go along with the incentive priced car, which worked out great since this is the year-end closeout. Alex is a very kind salesman who listens to concerns and provides clarification on things that one may not understand. My family appreciated the free coffee as well. Next, I met with Joy, who despite being severly delayed from his vacation, was able to provide a lengthy, informative presentation on what it's like to join the Honda family. Last but not least, there's Elsie, who is an expert on the ins and outs of the car (thanks for helping me set up my Bluetooth!).

All in all, the biggest thrill is ringing the bell once you officially become the owner of the car. And another bonus, you are eligible to receive a free bicycle with the purchase of a new car. Thank you Paragon Honda!

Paragon Honda 5-Star Rating on Dealer Rater

ayeshahmcdonald
8/29/2010 7:18:03 PM

I recommend this dealer: Yes

Employee(s) Dealt With: Admir Cirikovic

My Review of Paragon Honda:
Yes because I had a good experience with the overall customer service at paragon honda. They were willing to help after issues were brought up. The car was in good conidtion and the customer serivice representative was willing to work with me and find the answer.

Paragon Honda 4.4 Star Rating on Dealer Rater

fvguevara
8/27/2010 3:54:52 PM

I recommend this dealer: Yes

Employee(s) Dealt With: Alberto, Rachel, William

My Review of Paragon Honda:
The service was good, and they did everything possible to get me a new car since I'm new with my credit. Very friendly and I would recomend these employees to anyone who wants to buy a car, specially if its your first. Alberto helped me as much as possible in choosing my car, and got the most appropiate one for me. The only bad part was that I had to go back to get my keys changed because they gave me the worng ones, but i got a free car wash. :)

Paragon Honda 4.8 Star Rating on Dealer Rater

civic-coupe
8/25/2010 2:44:40 AM

I recommend this dealer: Yes

Employee(s) Dealt With: VICTORIA PATTERSON, ELSIE TAVAREZ, WILLIAMS LAING

My Review of Paragon Honda:
I was there, bought my first brand new car there. All team members were friedly and took care of me really well. All paper work was done the same day. Price could have been lower its just that i didn't nigotiate.... ;) Rest everything was just great and I would highly recommend Paragon Honda Hill Side, NY. Victoria, Elsie and Williams were great and really helpful and I would highly recommed these people.

Dealer cashes in, again, on own clunkers spiffs

Diana T. Kurylko
Automotive News -- August 23, 2010 - 12:01 am ET

Sales at Brian Benstock's Honda and Acura dealerships are soaring because of the cash-for-clunkers program, in which customers get thousands of dollars for trading in vehicles for more fuel-efficient models.

Wait, wasn't that last year?

Benstock liked the federal government's 2009 clunker program so much that he's running his own program this year at Paragon Honda and Paragon Acura in the Woodside neighborhood in the New York borough of Queens.

Instead of destroying the cars traded in, which the federal clunker program required, he's getting lots of used cars -- enough, he says, to make him the country's top Honda and Acura certified used-car dealer. Honda confirmed those rankings.

Benstock is offering customers 20 percent, or $3,800, whichever is less, over the Kelley Blue Book value of their trade-in. Any new or used vehicle on the lot is eligible as long as the purchased vehicle has better fuel economy than the trade-in.

Benstock says he's paying the bonuses even on relatively new trade-ins -- vehicles whose fuel economy was too good to qualify them for last year's cash-for-clunkers program.

The clunkers program, which began last month and runs through August, accounted for about 30 percent of sales at both stores in July and helped boost new- and used-vehicle sales 24 to 36 percent at both stores in the first seven months of 2010. Meanwhile, the Honda brand's U.S. sales rose 8 percent through July, while Acura sales rose 24 percent.

Benstock says the new clunkers campaign has helped make Paragon Honda the country's eighth-biggest Honda new-car dealership in unit sales through July, up from No. 17 in the year-earlier period. He says Paragon Acura was the fifth-biggest Acura dealership through July, up from No. 12 a year earlier.

Benstock says he never planned to sell cars. After graduating from college in 1982, he decided to work as a car salesman for the summer “until something better came along,” he says.

“There were these guys with white shoes and plaid pants selling cars. As a 22-year-old kid, I didn't want to be one of those guys but figured if they're not good and making enough to support a family, what can I do if I am good?”

After three months at Bright Bay Mercury-Lincoln in Bay Shore, N.Y., Benstock says, he was hooked.

“I didn't know at the time we were in a recession or that you couldn't sell cars when interest rates were 18 to 19 percent,” he says. “But I had an annual income of $30,000 and, living at home, I was rich as far as I was concerned.”

Benstock left after several months to go to Paul Singer Honda as a salesman. He became sales manager there in 1986. Singer ultimately sold that store and took Benstock with him to Paragon Honda in 1992.

By 1997, Benstock was a partner. He now owns both Paragon stores, with Paul Singer's widow.

Benstock says he's profitable because of high volume. “My business philosophy is if you want to make a lot, make a little,” he says. “You can make a little many times.”

He's also convinced that buyers want to be in and out of a dealership with little fuss and without lengthy negotiations.

“Most of our arrangements are done over the Internet before the customer comes in,” Benstock says. “We even have the trade-in and finance information, and that gives us an edge over the competition.”

Customers said they wanted better service hours, so Benstock decided to mirror competitors Pep Boys and Jiffy Lube, staying open seven days a week. Service hours on weekends are 7 a.m. to 5 p.m. on Saturday and 9 a.m. to 6 p.m. on Sunday.

Saturday and Sunday have become Paragon's most profitable service days. Says Benstock: “We see license plate frames from all over the metro area -- the dealerships where they purchased the cars that are not open.”

Benstock's promotions, whether longer service hours or cash-for-clunkers programs, are necessary, he says.

He has to come up with creative incentive programs to thrive because of the high cost of advertising in the New York metropolitan area, Benstock says.

This spring, he ran a “Triple Zero” campaign with no money down, no security deposit and no first month's payment.

Benstock knew that this year's clunkers program would work because he ran a similar promotion last year during the government's program to snag those who didn't qualify for the federal program. It was such a success that when the government program ended last August, Benstock continued his through December.

Anticipating a slump in summer sales because of the lingering recession and last year's high sales, he decided to revive his promotion last month.

Benstock says the program has a secondary benefit: He gets more used cars, especially newer models that can be sold as certified used vehicles. He's paying over book value for used vehicles -- but so is everyone in the industry, he says.

Says Benstock: “We wanted this program because we have to buy 10 Hondas seven days a week because of how many certified cars we are selling.”







Read more: http://www.autonews.com/apps/pbcs.dll/article?AID=%2F20100823%2FRETAIL07%2F100829960#ixzz0xXKEjowa

Paragon Honda 4-Star Rating on Yelp

Paragon Honda
8/22/2010
Thank you Paragon for a great car, and great service. I would recommend anyone to you guys for a certified used Honda! We felt like you actually cared about our concerns and what we were looking for.
I love our Honda Civic!!!

Paragon Honda 5-Star Review on Dealer Rater

BLSDCHLD
8/21/2010 1:18:28 AM

I recommend this dealer: Yes

Employee(s) Dealt With: ABDUL SERAJ, SHAHADAT,ELSIE TAVAREZ

My Review of Paragon Honda:
ABDUL,SHAHADAT AND ELSIE WERE TOTALLY PROFESSIONAL AND CONGENIAL WITH ME. IFELT AT EASE AND MY QUESTIONS WERE ANSWERED TO MY SATISFACTION.
UPON MY SECOND VISIT ABDUL SERAJ NOT ONLY REMEMBERED ME BUT PERSONALLY ESCORTED ME TO RETRIEVE THE ADDITIONAL KEY THAT HAD TO BE PROVIDED TO ME! THIS TEAM HAS TRULY WON MY ADMIRATION.

Paragon Honda 5-Star Review on Dealer Rater

gilcorp
8/20/2010 5:58:52 PM

I recommend this dealer: Yes

Employee(s) Dealt With: Skander Missaoui/Elsie Tavarez

My Review of Paragon Honda:
I was treated royally on each of my three trips to the dealer. Each time I walked in I was immediately approached by a representative who located my salesman Mr.Missaoui who was a perfect for me because I don't like high pressure sales people. I was able to really decide on what "I" wanted.
The post sale arrangements{DMV,Insurance,Inspection and registration}, was handled by my salesman,I didn't have to stand on any lines anywhere being annoyed.
The delivery of the car went extremly smoothly.The assistance of Ms.Tavarez made the stack of papers I had to sign understandable and not a chore. The instructions in the car concerning the dashboard,radio and other accessories saved me at least a half hour of fumbling on my own.
I hope to see them both when I go in for my next car.

Paragon Honda 4.2 Star Rating on Dealer Rater

Dooboo
8/19/2010 8:20:58 PM

I recommend this dealer: Yes

Employee(s) Dealt With: Mohammad-sales, Mitchell-finances, Nyesha-office

My Review of Paragon Honda:
Very easy, fast ,friendly purchase, Certified Vehicles had very reasonable prices great selection to choose from, Had a bit of a communication issues getting all documentation and plates as out of state purchase. Mohammad needs to remember to call back when he says he will, Mitchell could be sweet or short on the phone, After the actual sale was difficult to get someone to help me trace my out of state plates location..took 2 weeks and I finally reapplied for new ones and brought them in hand to dealer to pick up car . Nyesha was great, helpful and very understanding . When I was finally able to pick up vehicle it was exactly as promised by mohammad and all ready for me ( good job there ). David delivered the car and explained all options....very professional, with excellent customer service . I was given a voucher for gas and drove home. After a week at home I recieved a check from Paragon in the mail reimbursing me for the prepaid registration fees. What a pleasant suprise and I did not even ask for it! Thank you Paragon . All in all, I got the car I wanted at the price I wanted to pay delivered as promised. So I would say a Good experience on the whole. Thanks Paragon.......:)

Paragon Honda 5-Star Rating on Dealer Rater

newhondabuyer2010
8/17/2010 7:46:40 PM


I recommend this dealer: Yes

Employee(s) Dealt With: I worked with Ram, my Sales Consultant and Rachel.

My Review of Paragon Honda:
The Honda Sales Consultant, Ram, who patiently assisted me in finding the right vehicle for me impressed me. When the exact vehicle of my choice was not available in the exact color combination I wanted, I was kindly asked if I would consider a different vehicle. It turns out that the vehicle that I chose in the end really is the right vehicle for me. I felt that the Sales Consultant was professional, accommodating, and efficient. The Sales Consultant, Ram, was also punctual and reliable. The Sales Consultant also had a sense of humor, which cheered me up.

During other times when I had to wait, other employees who were not busy assisting customers at certain down times were friendly and worked to build a rapport with me, which I thought was great! I received the vehicle of my choice sooner than I expected it, and it was squeaky clean - both inside and outside.

Also, Rachel was friendly and personable. In a competent and confident manner, Rachel assisted me in getting familiar with the features of the car once the vehicle was ready for me to drive. She was knowledgeable and patient.

Based on this very positive experience, I would highly recommend this dealership to others. The research I did online prior to visiting this dealership paid off! I have yet to see if the vehicle I chose will in fact live up to the reputation that Honda has built so far.

Paragon Honda 5-Star Rating on Dealer Rater

matthewrwoods@gmail.com
8/16/2010 11:08:14 PM

I recommend this dealer: Yes

Employee(s) Dealt With: Wilson

My Review of Paragon Honda:
This was one of the most hasslefree, thorough, and pleasant visits to a mechanic that I've ever had. Wilson was excellent and got my vehicle in quickly and the work was impeccable. They really strive to make sure that your car is in tip/top shape when it leaves their facility and yet they were never pushy or tried to get me to purchase unnecessary services. The quality of work has proved solid and reliable too. Wilson was super polite and responsive to my concerns. It was a pleasure and I'll definately be back

Paragon Honda 5 Star Rating on Dealer Rater

ocrivelli
8/16/2010 10:16:58 AM
I recommend this dealer: Yes

Employee(s) Dealt With: Ariel Muñoz, Elsie Tavarez

My Review of Paragon Honda:
The service by Ariel and Elsie was excellent. They were very attentive to me and my wife. They were both very friendly and they didn't pressure me into a sale at all. They were also helpful in helping me find some good accessories. I recommend them to anyone.

Paragon Honda 5 Star Rating on Dealer Rater

rob194967
8/16/2010 5:11:39 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Wilson Velasquez

My Review of Paragon Honda:
I really did appreciate the good natured, customer-service oriented atmosphere of the entire staff. Service was fast & staff was knowledgeable. I was extremely happy with the price for my repairs, thankfully i decided to shop around and wound up here and not at some other unnamed location. The waiting area was great, they have free fresh brewed coffee, cable tv and in

Congratulations Paragon Honda

We received an unexpected delivery from American Honda this morning congratulating us for setting an all-time record of 304 Honda Certified Used Cars sold in July!

Paragon Honda Review on Dealer Rater

grrodrig
8/12/2010 10:24:58 AM
I recommend this dealer: Yes

Employee(s) Dealt With: Angel Cruz

My Review of Paragon Honda:
This was my firs time using this service shop and upon first meeting Angel he was friendly and professional. He made sure to explain to me what options were available to me based on mileage and was very accurate in taking down information concerning the issues my car was having. He called me with updates on the car and kept me well informed as to the status of my car and what steps were needed to resolve my issues. He was very thorough in explaining the work done to my car, why the work was needed as well as the pricing. I would recommend dealing with Angel should your Honda need service at this location. He's a straight shooter.

Paragon Honda Review on Dealer Rater

BLSDCHLD
8/12/2010 11:19:42 AM
I recommend this dealer: Yes

Employee(s) Dealt With: elise tavares, shahadat, gary lin

My Review of Paragon Honda:
friendly, professional and attentive. THERE WAS NO PRESSURE AND INFORMATION WAS THOROUGH. EXPLANATION OF CAR FEATURES WERE EXPLAINED AND LISTENING PATIENCE WAS EXTRODINARY EVEN WHEN QUESTIONS MAY HAVE BEEN REPETTIVE.A PROFESSIONAL ATTITUDE WAS DISPLAYED ALONG WITH A CONTROLLED FACIT OF LEVITY.

Paragon Honda 5-Star Rating on Dealer Rater

J25
8/11/2010 11:42:52 AM

I recommend this dealer: Yes

Employee(s) Dealt With: Eddy Ramirez

My Review of Paragon Honda:
I would recommend this dealership because they want you to leave happy, and with the exact car you want. Eddy was really helpful explaining the way the payments, insurance, and warranty of the vehicle work. Compared to other Honda Dealerships Paragon Honda had the best prices for its used cars.

Paragon Honda 5-Star Rating on Dealer Rater

Andre Pinero
8/10/2010 1:24:06 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Suraj Mathews and Rachel actually the whole team !!!!

My Review of Paragon Honda:
I went to numerous Honda dealerships and all I was hearing was I can try, I don’t think we can do that deal... BUT Paragon Honda made it happen!!! They put me in a Honda Pilot zero down at the price I wanted. The staff was excellent, the services was amazing. I was able to close a deal even with my 5 year son there because the product specialist was watching him, which was perfect even thou it is not her job she really made it easy for us. They have a stated of the art office and they do not past down the cost to the customer. Trust me I have been with Honda for 9 years and this is the best experience I ever had in a dealership. The other dealerships are way over rated and cannot make the deal not even half of the deal Paragon Honda made with us. They say what the mean and mean what they say. I am a great negotiator as that is what I do for a living and they were right on the button with the numbers. People trust me, you cannot go wrong with Paragon Honda, and they are the BEST!!!!!

Paragon Honda 5-Star Rating on Dealer Rater

Barry Fischler
8/5/2010 4:30:41 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Victoria Patterson

My Review of Paragon Honda:
After not getting the price that we were looking for at a Honda dealer in NJ, we contacted Paragon and was told that it was very likely that we could do a deal. Given that Paragon came highly recommended by our nephew who bought an Insight from them, we decided that it was worth the trip and the cost of the tolls to visit.

We met with Victoria who is a real gem and she worked with us to get the deal that we were looking for. She also made sure that our time was not wasted when we went to pick up the car and that was much appreciated. Victoria is very knowledgeable and personable which is a great combination.

We actually found all of the folks at Paragon to be outgoing and friendly and while that did not sell us on the car, it certainly made it pleasant to be there. We will be recommending Paragon and Victoria to our friends and relatives.

Congratulations to Brian Benstock and Crew…

Paragon Honda had a record CPO month with 304 units delivered- this is an all time National Record For Honda CPO.

Paragon Acura had a record CPO month with 117 units delivered- this is an all time National Record For Acura CPO.

Dale Pollak

Brian Benstock on AutoSuccess 2010 (Video)

Brian Benstock
Paragon Honda

Paragon Honda leap-frogged from #17 in U.S. market share for Honda to the #1 Honda New and Used dealer in the world in only 6 months. “We had a record year for volume and profitability during a record low year for the car business,” said Brian Benstock from Paragon Honda in Queens, New York. We met with Brian to find out in his own words what led to their success. Some of the companies Brian works with are on our Top 10 list this year (Tier 10, Level 5, Team Velocity, CallRevu, Car-mercial and vAuto).

Open to the Possibilities
Among the car dealerships along Northern Boulevard in Woodside, New York, Paragon Acura stands as a shining exception. Located in a transitional urban neighborhood in Queens, the dealership is anoasis of sorts, welcoming clients with a gleaming exterior surrounded by plants and flowers. For Brian Benstock, vice president and general manager at Paragon Acura, the inviting exterior is a point of pride for the dealership as much as it is a business decision. “We don’t want to have any barriers to doing business,” Benstock says. “Even a small fence is a barrier. We want openness.” According to Kevin Krafcik, Paragon Acura’s American Honda Finance Corporation (AHFC)dealer relations manager (DRM), openness is the cornerstone of the dealership’s success. “Brian and his team are cognizant of the fact that the way to best serve their client base—at least at first—is through pre-owned vehicles bolstered by Acura Care® Vehicle Service Contracts (VSCs),” Krafcik says. This kind of strategic, customized client service results in a strong bottom line, even when the economic climate continues to be challenging.

Read the rest of this entry » http://www.brianbenstock.com/

Paragon Honda 4.8 Rating on Dealer Rater

djeanmary
8/2/2010 10:14:36 AM
I recommend this dealer: Yes

Employee(s) Dealt With: Simon, Gary, Elsie

My Review of Paragon Honda:
this is the first time buying a car, and i must admit, it isnt as hectic as i thought it would be. Simon was so welcoming and friendly, great customer service and attitude overall, paragon made it a very smooth and easy process. i would definitely purchase another vehicle from them in the future and recommend others to do so as well

Diane